5.2.2 collect requirements: tools and techniques

5.2.2.1 Interviews
5.2.2.2 Focus Groups
5.2.2.3 Facilitated Workshops
5.2.2.4 Group creativity techniques
5.2.2.5 Group decision-Making techniques
5.2.2.6 Questionnaires and Surveys
5.2.2.7 observations
5.2.2.8 Prototypes
5.2.2.9 Benchmarking
5.2.2.10 context diagrams

5.2.2.11 document Analysis